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Run Into Host Guest Experiences.

Transfer your business to a
complete digitalization.

Guest Experience
Exceed expectations.

Deliver memorable hotel
food services.

Guest Experience
An original Host solution.

Applications that mark the
transition for the digitization
of your business.

Guest Experience

The fundamental technology to a total integration with your guest. Deliver the best experience to your guest and update the interaction with him.

Fully integrated with the Host
platform Cloud-Based.

Get to know the applications of the GXP Family.

Digital Keypass

With a focus on a single point.

Access to a variety of interactive features focusing at making their stay an exceptional experience, and ensuring the whole range of available services is visible to the guest.

Self-Service Kiosk

Increase interactions.

Provide guests with the means to easily and efficiently access a wide range of services. Namely activities that in the past would have involved going to a reception, such as self check-in, walk-ins, self and auto check-out and upgrades. Exclusive features such as table reservations and digital menus, among others,
allow us to provide special offers and increase our clients profitability.

Online Check-In

Independent check-in by your guest.

Through Online Check-in, the guest can carry out the entire process of check-in autonomously, without having to go to the reception.

Let’s discover more about the family.

01
Digital Keypass
  • The guest has access to the details of his reservation, as well as all the services the hotel offers: Room-service, restaurant, spa, among others.
  • Also, information about experiences and activities can be added.
  • Access to restaurant, bar and other digital menus outlets at your
    hotel, allowing you to order Room-service and table reservations.
  • Possibility to report a maintenance request, or to order laundry.
  • It allows checking the account and express check-out,
    namely making the payment of the amount, and
    receive the corresponding invoice.
  • Simple and effective identification of the guest and
    their companions at the unit's various outlets.

Meet the
main features.

Instant access to digital menus of your
hotel's restaurant and bar, as well as room
service and table reservations.

The Menu Ordering.
  • For your guest, fully compatible with most of the major mobile systems. No need to download and install APP.
  • Fully controlled from your browser.
Discover the E-MENU
The new section of Host Digital Keypass.
  • New parameters in e-menu: Minutes ahead of actual time for possible order.
  • On entering: Pop Up per e-menu will always be showed. The same as the hours after the user entering in options.
  • Possibility to configure working days/hours and this information will pass to main button.
  • The guest has the opportunity to share Comments/Messages in e-menu. And, to choose multiply comments.
  • More Recently...! By the geolocation, the guest has the possibility to choose the e-menu, the same will identify his location.
  • Payments Mode. Client with no credit for e-menu: options to show warning and permit order or Show warning and not permit order.
  • The Guest can choose: Menu items post type (Simple and Detailed).
  • Featured with Host KMS (Kitchen Management System):
    E-menu show items with production status when they are in the basket, same icon as in KMS.
  • The hotelier can print the menu. In e-menu places
    more than 1 notification printer.
The Guest Journey. The Guest Agenda.
A solution of Host Digital Keypass
  • On Digital Keypass, it’s possible to place Guest Agenda on all pages.
    Change the text when item is not available because of the schedule.
    Implement details for Guest agenda based on marketing vision.
  • Possibility to configure customer consents in Guest Services.The guest can make a table reservation and change it. A feature between Host POS system.
  • Standardize the Header of Keypass with:
    Table Reservation, Wellness Session, Room Service, Checkin, Checkout. Available now the use of icons for Status: Waiting List, Confirmed, Finished, Documents
  • Implement changes to Client Journey look.
    Show clock icon if hours are present in configuration independent of being able to order or not.
    The language can be changed, according to the guest nationality.Always with the QR Code icon available.
  • Communication between Guests and Hoteliers.
    Possibility to send internal communication warning of new order, by using email field.
The bookings & Digital Keypass.
  • The Hotelier has the possibility to choose other icons besides the ones on the list.
  • And, redirect Book Now to external Url. Also sharing the Keypass link, after the guest check-in’s.
  • The Keypass has a Maintenance Section, used when it ́s important to creating tasks.
  • On Reservation details, it’s now possible to show other services reservations for the guest.
  • The hotelier can adaptability a new layout of the Keypass. And, create sub pages right after initial screen buttons.
  • The location of the guest is active and mandatory verified via QR code, to help with his orders.
02

Self-Service Kiosk

Let’s meet the benefits

01

Self check-in

Through a QR code or the reservation
number, the guest will be able to access
their reservation, needing just fill in their
personal details (or scan your ID) and
payment in a few seconds. They may also
receive the key immediately.

02

Self Reservation

Allow any walk-in to be now performed
on the Reservation in just a few seconds,
making the process faster and more
efficient.

03

Simplified
check-out

Through the QR code or the room
number, allow the guest perform your
own check-out and bill payment.

04

Integration

Integration with a wide range of
technological models.

05

Integrated
Equipment

Consisting of document reader, TPA
terminals (payments), Electronic Key
Card dispenser/decoder, printer and QR
Code readers.

06

Integrated
Equipment

In the widget "Kiosk Pending Accounts" the
movements of payments from the Kiosk
will appear as soon as there is a paid
check-in in the Kiosk. And not just on the
checkout date.

02

Self-Service Kiosk

Let’s meet the benefits

01

Self check-in

Through a QR code or the reservation
number, the guest will be able to access
their reservation, needing just fill in their
personal details (or scan your ID) and
payment in a few seconds. They may also
receive the key immediately.

02

Self booking

Allow any walk-in to be now performed
on the Host Kiosk in just a few seconds,
making the process faster and more
efficient.

03

Simplified
check-out

Through the QR code or the room
number, allow the guest perform your
own check-out and bill payment.

04

Integration

Integration with a wide range of
technological models.

05

Integrated
Equipment

Consisting of document reader, TPA
terminals (payments), Electronic Key
Card dispenser/decoder, printer and QR
Code readers.

06

Integrated
Equipment

In the widget "Kiosk Pending Accounts" the
movements of payments from the Kiosk
will appear as soon as there is a paid
check-in in the Kiosk. And not just on the
checkout date.

03

Online Check-In

Meet the functionality
This is some text inside of a div block.
Contactless

Contactless
Through Online Check-in, the guest can carry out the entire process of
check-in independently, without having to go to reception.

Integration with Host PMS

All data necessary for check-in, such as digital signatures and
identification data, will be obtained before the guest arrives at the hotel.

Integration with Payment Gateways

Increased profitability, with automatic payments and guaranteed
reservations.

Guarantee the best stay for your guest.

By promoting your add-ons during the online check-in process, your
guests
can purchase various services to enhance their stay in order to increase
the hotel's revenue.

Meet the functionality
Let’s meet the details.

The Online check-in both works for the two functions: Online check-In,
and Check-in.

Host Online Checkin: on Guest Details it works according to the
configuration of the main guest and additional guests (including
children). All the personal data should be required.

And, all other fields always optional, regardless of PMS configuration in
this list of optional fields.

A complete integration with the + PMS Cloud-Based System.

Possibility to fill in data for Guests with their birthdate.

When the License ONLINECHECKIN the Fields of Picture and URL - Client
Services will be available.

For Guests Details: Notes will be saved in the category: Reservation
Notes. And more, possibility to translate the Document Type.

Ability to add the Country calling code. Countries and nationalities
sorted alphabetically. Respecting the guest language.

  • Contactless

Through Online Check-in, the guest can carry out the entire process of check-in independently, without having to go to reception.

  • Integration with Host PMS

All data necessary for check-in, such as digital signatures and
identification data, will be obtained before the guest arrives at the hotel.

  • Integration with Payment Gateways

Increased profitability, with automatic payments and guaranteed
reservations.

  • Guarantee the best stay for your guest.

By promoting your add-ons during the Online Check-in process, your
guests can purchase various services to enhance their stay in order to increase the hotel's revenue.

  • The Online Check-in both works for the two functions: Online Check-in, and Check-in.
  • Host Online Check-in: on Guest Details it works according to the
    configuration of the main guest and additional guests (including
    children). All the personal data should be required.
  • And, all other fields always optional, regardless of PMS configuration in this list of optional fields.
  • A complete integration with the + PMS Cloud-Based System.
  • Possibility to fill in data for Guests with their birthdate.
  • When the License Online Check-in the Fields of Picture and URL - Client Services will be available.
  • For Guests Details: Notes will be saved in the category: Reservation Notes. And more, possibility to translate the Document Type.
  • Ability to add the Country calling code. Countries and nationalities sorted alphabetically. Respecting the guest language.
03

Online Check-In

Meet the functionality
This is some text inside of a div block.
Contactless

Contactless
Through Online Check-in, the guest can carry out the entire process of
check-in independently, without having to go to reception.

Integration with Host PMS

All data necessary for check-in, such as digital signatures and
identification data, will be obtained before the guest arrives at the hotel.

Integration with Payment Gateways

Increased profitability, with automatic payments and guaranteed
reservations.

Guarantee the best stay for your guest.

By promoting your add-ons during the online check-in process, your
guests
can purchase various services to enhance their stay in order to increase
the hotel's revenue.

Meet the functionality
Let’s meet the details.

The Online check-in both works for the two functions: Online check-In,
and Check-in.

Host Online Checkin: on Guest Details it works according to the
configuration of the main guest and additional guests (including
children). All the personal data should be required.

And, all other fields always optional, regardless of PMS configuration in
this list of optional fields.

A complete integration with the + PMS Cloud-Based System.

Possibility to fill in data for Guests with their birthdate.

When the License ONLINECHECKIN the Fields of Picture and URL - Client
Services will be available.

For Guests Details: Notes will be saved in the category: Reservation
Notes. And more, possibility to translate the Document Type.

Ability to add the Country calling code. Countries and nationalities
sorted alphabetically. Respecting the guest language.

Contactless

Through Online Check-in, the guest can carry out the entire process of check-in independently, without having to go to reception.

Integration with Host PMS

All data necessary for check-in, such as digital signatures and
identification data, will be obtained before the guest arrives at the hotel.

Integration with Payment Gateways

Increased profitability, with automatic payments and guaranteed
reservations.

Guarantee the best stay for your guest.

By promoting your add-ons during the online check-in process, your
guests
can purchase various services to enhance their stay in order to increase
the hotel's revenue.

The Online check-in both works for the two functions: Online check-In,
and Check-in.

Host Online Checkin: on Guest Details it works according to the
configuration of the main guest and additional guests (including
children). All the personal data should be required.

And, all other fields always optional, regardless of PMS configuration in
this list of optional fields.

A complete integration with the + PMS Cloud-Based System.

Possibility to fill in data for Guests with their birthdate.

When the License ONLINECHECKIN the Fields of Picture and URL - Client
Services will be available.

For Guests Details: Notes will be saved in the category: Reservation
Notes. And more, possibility to translate the Document Type.

Ability to add the Country calling code. Countries and nationalities
sorted alphabetically. Respecting the guest language.

The Online check-in both works for the two functions: Online check-In,
and Check-in.

Host Online Checkin: on Guest Details it works according to the
configuration of the main guest and additional guests (including
children). All the personal data should be required.

And, all other fields always optional, regardless of PMS configuration in
this list of optional fields.

A complete integration with the + PMS Cloud-Based System.

Possibility to fill in data for Guests with their birthdate.

When the License ONLINECHECKIN the Fields of Picture and URL - Client
Services will be available.

For Guests Details: Notes will be saved in the category: Reservation
Notes. And more, possibility to translate the Document Type.

Ability to add the Country calling code. Countries and nationalities
sorted alphabetically. Respecting the guest language.

Want to know more?

Reach the top with the best Guest Services.
Request a DEMO of Host GXP.