Description
Classihy is a fully automated and personalized customer satisfaction software, tailored to the specific needs of each hotel. This solution allows hotels to customize customer experience management, from surveys to data analysis, ensuring a seamless, fast process without the need for complex changes to their operating systems.
With features ranging from task and project management to the integration of financial and communication systems, Classihy offers a centralized and efficient view of operations. With an intuitive interface and collaborative tools, Classihy is ideal for companies looking to increase productivity, reduce operational costs, and improve team coordination.
Benefits
Fully Customized Surveys
Classihy offers 100% customized surveys, tailored to the hotel's image and needs, ensuring effective interactions with guests
Multi-channel personalization and advanced logic help capture feedback better, increasing response rates and improving customer experience
Custom and Automated Control Panel
The platform offers a control panel that presents key indicators and graphs tailored to the management needs of each hotel. With quick and easy setup, Classihy eliminates time wasted on manual analysis by automating the entire process of collecting and analyzing data such as CSI, CSAT, NPS, and trends.
The integrated artificial intelligence in Classihy enables automatic analysis of guest evaluations, categorizing and identifying themes and sentiments
This reduces manual workload and allows the team to focus on global trends and developing solutions to improve the customer experience
Centralized and Efficient Management
The integration between Host and Classihy centralizes hotel management, automates processes, and customizes workflows, improving efficiency and providing more agile management with access to real-time indicators.
