Description
HERA is a Digital Assistant designed for Hotel Reservation Agents, allowing them to send more attractive and effective proposals in up to 70% less time. The assistant automatically reads received emails and presents offers directly in Outlook. Included Features: - Creation of more persuasive and effective proposals for individual bookings, multiple rooms, and groups.
- "Auto-Shop" automatically checks room availability and rates in Host PMS before the agent opens the email.
- Automatic suggestions to respond to Frequently Asked Questions.
- Automation of repetitive tasks in email bookings, such as form filling and copying rates and conditions.
Benefits
Automated and Efficient Booking Process
Integrating with the Hotel Reservation Bot automates bookings and inquiries, streamlining customer service and freeing up the team for other tasks.
Real-Time Updates and Simplified Management
The integration ensures that the Host PMS and the chatbot update reservations in real time, minimizing errors and improving hotel management.
