Description
The Host GXP (Guest Experience Platform) is an advanced solution developed to optimize guest experience. It allows for complete management of customer interactions, from arrival to departure. It offers features such as Online Check-in, Kiosk, and Digital Keypass, giving guests the freedom to schedule and manage services at the hotel.
Integrated with the Host ecosystem, Host GXP automates processes and connects all hotel touchpoints, enhancing operational efficiency and guest satisfaction. These solutions aim to elevate the quality of the experience, making each stay more personalized and memorable.
Benefits
Digital Keypass
Access to a variety of interactive resources aimed at making your guest's stay an exceptional experience and ensuring that the full range of services available is visible to the guest.
Self-Service Kiosk
Provide guests with the means to easily and efficiently access a wide range of services. Specifically activities that in the past would require trips to a reception, such as check-in, walk-ins, check-out, and upgrades.
Online Check-in
Through Online Check-in, the guest can complete the check-in process independently, without the need to go to the reception.