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Description
Host ProfileNow is an advanced platform for guest profile management, designed to optimize communication based on detailed data. The CRM allows the creation of complete guest profiles, offering valuable insights into behavior and preferences throughout their stay at the hotel.
With features for precise segmentation, campaign automation, and feedback analysis, Host ProfileNow enables agile adjustments to marketing strategies, increasing the effectiveness and return on promotional actions. By using Host ProfileNow, hotels can personalize the guest experience and maximize revenue, enhancing service quality and customer satisfaction.
Benefits
Profile Centralization
The integration between Host PMS and Host ProfileNow allows creating detailed guest profiles, gathering information about their preferences and behaviors. This facilitates the personalization of interactions and offers, enhancing the guest experience
Revenue Maximization and Operational Efficiency
By integrating Host ProfileNow with Host PMS, hotels are able to optimize their marketing campaigns and upselling strategies, using updated and accurate data for a more effective approach.
360º Guest View
Segment your communications according to the interests of your guests to increase their loyalty.
Follow the Guest's entire Journey
Automate communication with your guests at every stage, from pre-trip to post-stay.
Reviews
Ask for feedback from your guests and centralize all responses, automating campaigns according to their opinions.
Category
Customer Relationship Management
Status
Online
Connection Type
Partner's website
www.profilenow.net
