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Description
The Hoteligy Web App is an all-in-one platform designed to enhance guest experiences and optimize hotel operations. It includes an online pre-check-in system, reducing wait times upon arrival. The digital room directory centralizes key information, replacing paper guides. Guests can access digital menus via QR codes and easily order room service or restaurant meals. The app also manages activity and event bookings, allowing reservations for spa treatments, restaurants, and other services. Incident reporting enables guests to notify staff of issues, while the interactive map guides them through hotel amenities. Additionally, guest surveys collect feedback to improve satisfaction, and in-stay marketing allows hotels to send tailored promotions directly through the app. It integrates seamlessly with hotel systems, improving both operational efficiency and guest convenience.
Benefits
Enhanced In-Stay Notifications
Guests receive tailored notifications on their mobile devices, such as room readiness, activity schedules, or exclusive promotions, creating a more connected and personalized stay experience.
Personalized Guest Interaction
The PMS integration provides real-time access to guest details, allowing the app to send personalized messages, updates, and offers throughout their stay, improving communication and engagement.
Faster Issue Resolution
In case of incidents or service requests, the app's integration with the PMS enables staff to quickly reference guest information, ensuring efficient communication and resolution without delays.
Custom Service Reservations
Based on the guest's board type (e.g., full board, half board), the app can automatically configure restaurant and service options, ensuring that guests only see relevant choices and making the booking process more intuitive.
