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Description
Oaky drives additional profit and enhances the guest experience with: Pre-stay Upsell: Make a memorable first impression even before guests arrive. Using firsthand data & insights, Oaky sends personalized room upgrades & services tailored to each guest's preferences. By informing your guests about the available options, you encourage increased spending, elevate their stay, and boost your TRevPAR. Front Desk Upsell: Equip your front desk team to upsell more with Oaky’s intelligent recommendation engine. Your staff will receive real-time suggestions for upgrades and services that align with the guest standing in front of them. This immediate, personalized touch not only increases upsell revenue but also creates memorable guest interactions. In-stay Upsell: Keep guests engaged and delighted throughout their stay. Oaky provides continuous access to exclusive deals and add-ons via email or QR code, ensuring guests always have exciting options to explore.
Benefits
Live availability
Showcase only available room upgrades & services sourced directly from Host PMS via our API.
Segmentation
Craft customized offers based on each guest's preferences, such as their language, booking source, loyalty status, and more.
Improved guest experience
Provide a seamless and personalized guest journey by offering tailored deals that guests can book with a single click.
Deal library
Get inspired with access to a rich library of 100+ pre-filled & translated deals. Customize these offers to suit your property and guests or save it with one click.
Reduced manual work
Automate and centralize your upselling and guest request management, reducing time spent on manual tasks. Simplify operations and focus on delivering exceptional guest experiences while boosting revenue.
