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Description
The Customer Experience Platform (CXP) helps to improve quality and rankings based on surveys and reviews across the web, respond to all feedback with the help of AI, and actively market your reputation. The Customer Data Platform (CDP) helps to merge customers’ footprints into single profiles, understand your audiences, market to them, and measure the success of campaigns and messages. The chatAI platform helps to provide answers faster than humanly possible, ensure personalized recommendations for more bookings, and lower operational costs.
Benefits
Seamlessly sending out and collecting
Seamlessly sending out and collecting targeted guest reviews results in better review scores and more detailed semantic analytics.
Automatic and reliable distribution
Automatic and reliable distribution to save valuable time in a hectic day-to-day hotel environment.
Easy connection
The two solutions integrate seamlessly in a smooth onboarding process.
Improve the quality of your offerings
Easily respond to your guests' needs.
