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UpsellGuru

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UpsellGuru is an expert in hotel upselling, offering programs that integrate strategies throughout the guest journey—pre-arrival, on-arrival, and in-stay. Trusted by over 1,000 hotels globally, we provide innovative bidding, automation, dynamic pricing, and tailored training for staff, enhancing guest satisfaction.

Description

UpsellGuru provides 3 key upselling programs across the guest journey: PRE ARRIVAL : Elevate the pre-arrival experience for your guests with UpsellGuru's cutting-edge automated pre-arrival upselling product. UpsellGuru's automated Pre-Arrival upselling system is designed to effortlessly promote room upgrades and add-ons. What sets UpsellGuru apart is the innovative bidding system for room upgrades and extras, adding an element of excitement that not only invokes positive emotions, but ultimately drives conversions.Key Features: Automated upsell engine; Optimized and dynamic upsell offers that are strategically tailored to the right guests; Aligns seamlessly with the hotel's brand. ON ARRIVAL: Our cutting-edge solution is designed to empower your front desk staff with the tools they need to seamlessly upsell services and amenities, turning each guest interaction into an opportunity to boost profits and exceed expectations. Key Features: Smart upsell recommendations; on-site training and dedicated Customer Success Consultant; Audit and Incentive Management IN STAY: Communicate with your guests during their stay, via SMS or email. Upsell, send promotions & information. Key Features: Upselling of In-Stay Extras; Digital Hotel Directory with built-in upsells; Guest Communication Channels (SMS,QR Code, Whatsapp, Email)

Benefits

Increased Revenue with Strategic Profit Impact

Our upsell programs are designed to optimize revenue at every stage of the guest journey, ensuring significant impact to profitability

Improved Guest Satisfaction through Personalized Connection

Delight hotel guests with tailored offers that enhance their experience, fostering a deeper connection and satisfaction.

Seamless Integrations for Effortless Operations

Easily integrate UpsellGuru with existing property management systems, ensuring smooth operations and enhanced efficiency.

Expert Guidance, Maximum Upsell Revenue

UpsellGuru's dedicated Customer Success Consultants ensure hoteliers can maximize upselling revenue and profit. They provide ongoing support, guiding hotel team from setup to optimization, guaranteeing hotels get the most out of the platform.

Real-Time Analytics for Informed Decision-Making

Gain valuable insights into guest behavior and campaign performance with UpsellGuru's comprehensive analytics tools, empowering hoteliers to make informed decisions in real-time.

Category

Upselling & Upgrading Platforms

Status

Online

Connection Type

2-way

Partner's website

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